Your Real Estate Agent's Commission Just Changed. Here's What That Actually Means at Your Closing.
Sellers can now save $50,000 or more on commissions, and buyers must sign agreements before touring homes. But the fundamental incentive problem that got us here hasn't gone away.
Your Real Estate Agent's Commission Just Changed. Here's What That Actually Means at Your Closing.
In October 2023, a class-action lawsuit was filed in Kansas City, Missouri, on behalf of 260,000 home sellers in the Midwest. By March 2024, the National Association of Realtors had agreed to a $418 million settlement. And on August 17, 2024, new rules took effect that fundamentally restructured how the 1.5 million agents in America's largest real estate trade association get paid.[1][2]
If you are buying or selling a home in 2026, those changes are now your reality. And the details matter, because the structure of your transaction and the money in your pocket depend on understanding what happened, why it happened, and what nobody has fully explained to you yet.
The $50,000 Question Nobody Was Asking Before
The traditional commission rate in American real estate was 5% to 6% of the home's purchase price, and it almost always came from the seller.[1] In the lawsuit, plaintiffs alleged that this rate was not merely customary but structurally enforced: sellers were required to offer compensation to the buyer's agent on the Multiple Listing Service, creating what the plaintiffs called a non-negotiable floor. A federal jury found the National Association of Realtors and several residential brokerages liable for nearly $1.8 billion in damages.[1]
NAR disputed this characterization. "NAR does not dictate commissions. This was true before the settlement agreement and remains true once the practice changes go into effect," the association said in a statement.[1]
Both things can be true simultaneously. The rate may have been technically "negotiable" on paper while being functionally non-negotiable in practice, because the MLS structure gave listing agents an incentive to filter out offers that didn't include the standard buyer's-agent commission. Michael Repka, CEO and general counsel of DeLeon Realty of Palo Alto, described the pattern bluntly: "Sellers who didn't offer 2.5% commission to a buyer's agent, allegedly risked having their listing 'blacklisted' by some real estate agents."[1]
For sellers on the Midpeninsula, where the median price for a single-family home exceeds $2 million, the old structure meant paying roughly $120,000 in total commissions on a typical transaction. Under the new rules, sellers can expect to pay a commission of only 2.5% to 3.5% on transactions, which Repka estimated could mean average savings of more than $50,000.[1]
That is the headline number. But the headline obscures the mechanism, and the mechanism is where your closing actually lives.
The Written Buyer Agreement: What It Is and Why It Exists
The most operationally significant change for buyers is this: if your agent is using a Multiple Listing Service, you must sign a written agreement with that agent before touring any home, whether in-person or via live virtual tour.[1][2]
This requirement is not bureaucratic paperwork. It is the structural remedy the settlement negotiated. Under the old system, buyer's agents were paid by the seller, which created a perverse incentive: the agent's compensation depended on the seller's offer, not on the buyer's interests. An agent who steered a buyer toward a listing offering higher commission was, in economic terms, serving their own interests at the buyer's expense.
The written agreement requirement breaks that chain by forcing buyers and their agents to negotiate compensation directly, upfront, and in writing, before any property is toured.[4] The agreement must specify:
- The amount of compensation and how it will be determined: a flat fee, a percentage of the home's cost, or an hourly rate[1]
- A statement that the agent cannot receive compensation from any source exceeding what the agreement specifies[1]
- A statement that broker fees and commissions are fully negotiable and not set by law[1]
The agreement cannot have open-ended terms or be tied to "whatever commission amount" the seller offers.[1]
This is meaningful consumer protection, but it also creates a new negotiation that buyers have not previously had to conduct. Before August 17, 2024, a buyer could tour homes, develop a relationship with an agent, and sort out compensation later, with the seller usually absorbing the cost. Now the negotiation happens first.
The MLS Change: Transparency Without Resolution
Offers of compensation to buyer agents are no longer allowed on Multiple Listing Service platforms.[1][2][4] This is the settlement's most visible structural change, and it sounds straightforward: sellers can no longer advertise what they will pay a buyer's agent on the MLS.
But the actual effect is more complicated. The MLS is a private database created, maintained, and paid for by real estate professionals, and it feeds listings to Zillow, Trulia, and Realtor.com.[1] By removing compensation offers from the MLS, the settlement created transparency about one thing (what sellers were offering) while leaving intact the broader negotiation about what buyers will ultimately pay their own agents.
NAR framed this as a consumer benefit. "Offers of compensation help make homeownership and the benefits of professional representation more accessible to buyers, especially first-time homebuyers, increase homeownership opportunities for historically underserved groups, and benefit sellers by expanding the potential buyer pool," the association stated in its August 1, 2024, implementation reminder.[4]
Critics would note that the same logic could apply to any product or service: "Transparency about prices charged by parties who have a financial incentive to maximize those prices is helpful to consumers." That framing elides the question of whether the underlying price was ever justified in the first place.
Individual agents and real estate companies can still reference compensation on their own websites.[1] The information is not gone; it has migrated off the platform where it was most visible and into settings where buyers must actively seek it.
The Structural Problem That Didn't Change
Here is what the settlement did not do: it did not change the fundamental compensation structure of real estate transactions.
Every party at your closing is paid at closing. Real estate agents, lenders, title companies, settlement attorneys, mortgage brokers, and home warranty sellers are compensated only when the deal closes.[1][4] That structure creates a consistent incentive across every party in the room: keep the deal moving, even when slowing down would better serve the consumer.
The written buyer agreement addresses one specific misalignment (the buyer's agent being paid by the seller) by moving compensation negotiation to the buyer side. But it does not address the broader fact that every party in the transaction has a financial reason to see it complete, regardless of whether the terms are optimal for the buyer or seller.
NAR's 2026 Code of Ethics, effective January 1, 2026, states that REALTORS® "pledge themselves to protect and promote the interests of their client."[3] That is a meaningful ethical commitment, and many agents honor it genuinely. But it coexists with a compensation structure in which the agent's income depends on the transaction closing, not on the client achieving the best possible outcome.
The settlement resolved the specific antitrust claims. It did not resolve the structural tension that made those claims plausible.
Why Sellers Can Still Negotiate, and Why Many Still Don't
Under the new rules, sellers are no longer required to offer any compensation to a buyer's agent.[1] Repka, the Palo Alto Realty executive, noted that historically, sellers "had no option to pay less than the total commission. Even if the buyer's agent's involvement was minimal, or if the buyer discovered the property on their own, the listing agent retained both sides of the commission."[1]
That is no longer the case. Sellers can now offer minimal compensation, no compensation, or negotiate the buyer's agent's fee entirely off the table. In theory, this opens the door to significant savings.
In practice, the savings depend on negotiation, and negotiation requires knowledge. A seller who doesn't know that the old 2.5% buyer's-agent commission is no longer mandatory may not think to challenge it. A buyer who doesn't understand that they can negotiate their agent's compensation directly may accept whatever the agent proposes in the written agreement.
The settlement created the framework for better outcomes. Whether those outcomes materialize depends on whether consumers exercise the rights the framework provides.
What This Means for You
The NAR settlement is now nearly two years old, and its provisions are fully in effect. The structural changes are real: sellers can save meaningful money by negotiating commissions downward, and buyers must understand their compensation agreement before touring a single home.
But the incentive misalignment that produced the lawsuit has not been eliminated. Every party at your closing benefits financially when the deal closes. That does not make those parties dishonest; it means their interests and yours overlap partially but not completely. Understanding where that gap exists is not cynicism. It is information.
The written buyer agreement is the most significant new consumer protection in this settlement. Read it carefully before signing. Ask what the compensation structure means in dollars on the home you are buying. Ask whether flat-fee arrangements might serve you better than percentage-based ones, especially if you are purchasing at a higher price point where percentage-based compensation scales up significantly.
For sellers: the assumption that you must offer 2.5% to the buyer's agent is no longer accurate. You can offer less. You can offer nothing. You can negotiate. The listing agent's recommendation on this point should be evaluated against the fact that lower seller-paid commissions reduce the listing agent's total take in a percentage-based structure.
The settlement created the possibility of a more transparent, more negotiable market. Realizing that possibility requires you to know what you are entitled to negotiate, and to negotiate it.
What you can do this week:
Before signing any written buyer agreement, ask your agent to show you three compensation structures: flat fee, hourly rate, and percentage-based. Calculate what each would cost on the home you are purchasing and ask which structure serves your interests, not just the agent's.[1]
If you are a seller, ask your listing agent to itemize every commission line in their proposed listing agreement. The old 5% to 6% structure is negotiable. Under the new rules, 2.5% to 3.5% is the expected range, but you can negotiate below that.[1]
If you are buying, you do not need a written agreement just to attend an open house or ask an agent about their services. But the moment you tour a home on an MLS, the agreement is required. Know what you are agreeing to before you tour.[1][4]
Class members from the Sitzer/Burnett settlement can contact the settlement administrator at 888-995-0207 for guidance on their rights and eligibility under the proposed settlement. The first date class members could be informed was August 17, 2024.[2]
Visit facts.realtor for the latest updates on the settlement and practice changes, including NAR's FAQ document, which was updated September 5, 2024.[5]
Quick answers
Do I have to sign a written buyer agreement before touring homes?
Yes, if your agent is using a Multiple Listing Service. The written agreement must specify compensation amount and structure before you tour any home in-person or via live virtual tour. You do not need an agreement just to attend an open house or ask about services.
Am I still required to offer compensation to the buyer's agent as a seller?
No. Under the new rules that took effect August 17, 2024, sellers are no longer required to offer any compensation to a buyer's agent. The amount, if any, is now negotiable.
How much can I save on commissions as a seller?
Under the new rules, sellers can expect to pay commissions of 2.5% to 3.5% on transactions, down from the traditional 5% to 6%. On a $2 million home, that represents potential savings of $30,000 or more.
Notes
- 1.David Goll, "New real estate commission rules to roll out Aug.17: Here’s how selling and buying a home will change,", Palo Alto Online, last modified August 15, 2024, https://www.paloaltoonline.com/real-estate/2024/08/15/new-real-estate-commission-rules-to-roll-out-aug-17-heres-how-selling-and-buying-a-home-will-change/.
- 2."National Association of Realtors® Provides Final Reminder of NAR Practice Change Implementation on August 17, 2024,", ""Sitzer Burnett" settlement terms NAR commission rules implementation" - Google News, last modified August 16, 2024, https://www.nar.realtor/press-releases/national-association-of-realtors-provides-final-reminder-of-august-17-nar-practice-change-implementation.
- 3."2026 Code of Ethics & Standards of Practice,", "site:nar.realtor implementation guidance buyer agreement August 2024" - Google News, last modified January 1, 2026, https://www.nar.realtor/about-nar/governing-documents/code-of-ethics/2026-code-of-ethics-standards-of-practice.
- 4."National Association of Realtors® Reminds Members and Consumers of Real Estate Practice Change Implementation on August 17, 2024,", "site:nar.realtor implementation guidance buyer agreement August 2024" - Google News, last modified August 1, 2024, https://www.nar.realtor/press-releases/national-association-of-realtors-reminds-members-and-consumers-of-real-estate-practice-change.
- 5."NAR Settlement FAQs,", "site:nar.realtor implementation guidance buyer agreement August 2024" - Google News, last modified May 5, 2024, https://www.nar.realtor/the-facts/nar-settlement-faqs.
- 6."National Mortgage News | Mortgage Industry News & Analysis | National Mortgage News,", National Mortgage News, last modified March 10, 2011, https://www.nationalmortgagenews.com/.
Related reporting
- The Vacant Land Fraud Wave Hitting Home Buyers Right Now
A Randolph, New Jersey couple lost their property to a scammer who sold it for $140,000 while they had no idea. Here's what the FBI is warning about and what you can do before your next closing.
- The American Home at 250 Years: A Fourth of July for Buyers and Sellers Alike
Two and a half centuries in, owning a home is the closest thing the Republic has to a birthright. The history is worth celebrating. So is understanding a transaction most Americans go through only a handful of times, inside an industry that has quietly changed the rules between visits.
- Wire Fraud Stole $275 Million From Home Buyers Last Year. Here's the Step-by-Step That Could Save Yours.
The FBI's recovery team can freeze stolen funds, but only if you act within hours. Here's what to do before, during, and after your closing.
- The $275 Million Warning: AI Scams Targeting Home Buyers and Sellers Right Now
Five specific fraud patterns are draining closing accounts across the country, here is what each one looks like and exactly how to stop it before you lose a dollar